Comarch and elipsLife Celebrate Go-Live of New Core Insurance Platform
Hoofddorp, the Netherlands - May 12, 2025 - Comarch and elipsLife Netherlands are proud to announce the successful go-live of the new core insurance platform designed and developed for elipsLife Netherlands to manage employee benefits for the group life insurance business. Representatives from both companies gathered at elipsLife’s offices in Hoofddorp for a celebration that marks this important milestone in the digital transformation journey of elipsLife and its integration into Swiss Life Global Solutions’ ecosystem.
The ambitious project, initiated in October 2022, has successfully developed and deployed a cutting-edge end-to-end core system that supports contracts administration, claims management, finance, and accounting processes. It is integrated with a dozen of other systems, including a CRM platform, a reserve calculation tool, and tax reporting for claims payments. Additionally, it connects with key systems in the Netherlands, such as the Dutch pensions registry (Mijnpensioenoverzicht), the national Berichtenbox for communication, and the Dutch National Person Registration (BRP).
Over 100 employees from Swiss Life Global Solutions, elipsLife Netherlands, and Comarch contributed their expertise across multiple disciplines. Comarch mobilized a dedicated team of analysts, developers, testers, system engineers, and UX/UI designers, supported by consulting, infrastructure, and legal teams to ensure a seamless delivery. The solution is hosted on Comarch’s Data Center, ensuring reliable performance and data protection.
Today's celebration is a testament to the power of collaboration, shared vision, and the seamless integration of business and technical expertise. Thanks to Comarch's expertise and dedication”, said Michael Kessler, Project Manager at elipsLife. Gielijn Arends, CEO of elipsLife Benelux, added: "The transition to the new platform marks the beginning of a new era in client centricity. This important milestone strengthens our ability to meet evolving customer needs and reinforces our long-term commitment to the Dutch market, as we strive for continuous improvement."
The new system replaces elipsLife’s previous solution and brings substantial process enhancements, such as higher automation levels, reduced time for handling claims, and improved security. Users have already appreciated the updated interface for its intuitive layout, quicker response time, and overall ease of use.
We believe that true digital transformation is built on trust, expertise, and a relentless focus on user experience," said Ludovic Balon, project manager at Comarch. "Our teams worked hand-in-hand to deliver a system that not only meets today’s needs but sets the stage for future innovation. What makes us especially proud is the scale and quality of the integrations and data migration we accomplished. It has been a pleasure to work with partners who share the same commitment to excellence and innovation."
During the celebration, teams commemorated months of hard work, collaboration, and innovation with a first transaction in the new system, followed by speeches, cake, and a festive toast. A group photo of the elipsLife and Comarch teams captured the spirit of partnership that defined the project.
This milestone is not the end of the journey. With the go-live marking the completion of Phase 1, both teams are now entering the hypercare phase to support business users and swiftly resolve any incidents. Phase 2 of the project — already underway — will deliver further enhancements, with plans for Phase 3 and future deployments in other markets, including Italy.
Comarch congratulates elipsLife on this successful transformation and looks forward to the continued journey of partnership and innovation.